Adria Gross

Medical Bill Negotiation Scripts for Insurance and Collections

Scripts for negotiation conversations can help you stay calm, ask better questions, and avoid agreeing to pay a denied medical bill before you understand what happened. A billing representative or collector may sound certain that the balance is yours. Yet the claim could contain coding errors, missing records, uncredited insurance payments, or charges that qualify

Medical Bill Negotiation Scripts for Insurance and Collections Read More »

Is The No Surprises Act Working

The No Surprises Act has been helpful in overturning cases and reducing fees when a patient is responsible for part of a bill. It provides protection against surprise bills from out-of-network providers or facilities. I recently handled a case where a client went to the emergency room and, after being denied three times, I reduced the bill

Is The No Surprises Act Working Read More »

Working With Collections Agencies on Medical Debt

Working with collections agencies requires caution when the debt began with a denied medical claim. The collector’s demand does not prove that the bill is accurate, properly processed, or legally collectible. Collection calls can create pressure to pay immediately, reveal financial information, or accept a settlement before you understand the account. That urgency may cause

Working With Collections Agencies on Medical Debt Read More »

Is Your Case in Collections

I hope your day is as good as mine. If you have a case that is in collections while you are disputing a bill, your provider or facility cannot move your bill into collections. They also cannot collect any existing late fees on unpaid bills until the dispute process ends, and they cannot take action against you

Is Your Case in Collections Read More »

Scroll to Top