There are times when a patient is unable to see a doctor who’s on their plan. So when this happens, it’s best to contact your insurance company and see if you can request an exception. And if you’re able to prove that there’s no other doctor who can provide these Services who’s on your plan. It takes a lot of work, but you might be able to get an exception from your insurance company where they will cover you for the services that you need. Adria Gross, Medwise Insurance Advocacy.