Adria Gross

What is Hospital Upcoding

Hospital upcoding, which is claiming a higher level of patient severity in order to obtain a higher insurance payment, is a major issue. One study estimates that increased upcoding relative to a decade earlier was associated with $14.6 billion in hospital payments. I have people calling me about this, where they feel that they were

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How to Win at Filing a Complaint Against a Health Insurance Company

The frustration is suffocating. When it comes to filing a complaint against a health insurance company, you’re not just fighting a denial; you’re battling a system designed to exhaust you. The endless phone trees, the vague explanations, the soul-crushing bureaucracy—it feels intentional. This guide isn’t about simply filling out forms. It’s about turning their own

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