Changing Your Primary Care Physician

Choosing a primary care physician (PCP) is a critical decision that impacts your overall healthcare experience. However, there may be reasons you’d like to change your PCP, be it due to relocation, dissatisfaction, or a need for specialized care. The good news is that most insurance plans offer the flexibility to do so. In this blog post, we’ll explore whether you can change your primary care physician and guide you through the process.

Can You Change Your Primary Care Physician?

PPO Plans

In PPO (Preferred Provider Organization) plans, changing your PCP is generally straightforward. You are not usually required to designate a PCP, so you can see any doctor who is in-network.

HMO Plans

For HMO (Health Maintenance Organization) plans, you often must choose a PCP, and changing that doctor will involve a more structured process.

EPO Plans

In an EPO (Exclusive Provider Organization) plan, you can change your PCP, but you’ll need to make sure the new doctor is in-network to avoid higher costs.

What is the Process?

Review Your Plan Details

Understanding your specific policy is the first step. Refer to your Summary of Benefits and Coverage or consult the customer service of your insurance provider for details on the process.

Search for a New Physician

Use your insurance provider’s online directory to look for a new, in-network PCP. Consider factors like location, specialization, and reviews.

Make the Change

Some plans allow you to change your PCP online, while others require a phone call to customer service. For HMO plans, you may need to fill out a formal request form.

Confirm the Change

Make sure you receive a confirmation from your insurance provider, and check if the change has a future effective date.

Inform Your Former PCP

Out of courtesy and for continuity of care, inform your previous PCP about the change.

Transfer Medical Records

Request the transfer of your medical records to your new PCP to ensure seamless care.

Schedule an Introductory Appointment

It’s usually a good idea to schedule an initial appointment with your new PCP to establish a relationship and discuss any ongoing treatments or concerns.

Questions to Ask Your Insurance Provider

  1. What is the procedure for changing my primary care physician?
  2. Is there a waiting period for the change to take effect?
  3. Will my ongoing treatments and prescriptions be affected?
  4. Are there any fees associated with changing my PCP?
  5. Can I change my PCP more than once in a plan year?

Considerations When Choosing a New PCP

In-Network vs. Out-of-Network

Always verify that your new PCP is in-network to avoid higher costs.


If you have specific health concerns, look for a PCP with the necessary specialization.


Some PCPs may be more open to providing referrals to specialists, which could be crucial if you have specialized healthcare needs.

Changing your primary care physician is a significant decision and one that can impact your healthcare journey. The process varies depending on your specific insurance plan, but it’s typically a feasible change to make. Always consult your insurance provider and perform diligent research before making the transition. This will help you make an informed choice that aligns with your healthcare needs. Contact Adria if you have any questions about your denied medical claims.


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