In this episode, we hear the compelling story of Adria Gross, a nationally recognized medical insurance advocate and author, who has transformed her life challenges into advocacy for individuals struggling with medical insurance claims. Gross shares her personal battle with encephalitis, epilepsy, and the life-changing brain surgery that set her on a path to help others. She provides insight into the complex and often frustrating world of medical insurance in the United States, emphasizing the disparities between the US and UK healthcare systems. Additionally, she discusses her efforts in educating people about the importance of understanding their insurance policies and advocating for themselves, as well as her upcoming book for children aimed at fostering respect and empathy for those with disabilities.